4th Apr 2023

Empowering the world’s leading port operators with Dynamics 365

Techvista onboarded one of the leading global supply chain and logistics solution providers this year. Techvista Systems has strengthened the business structure of the leading global port operator’s operational network through state-of-the-art sales and customer service domains.

Our client was looking for a solution to streamline its sales and customer service operations across its business units. Techvista leveraged Microsoft Dynamics 365 Sales and Customer Service with an integration of Dynamics 365 Supply Chain and developed a unique global CRM for the client with the following additional components: sales, customer service, and marketing applications available to the business team.

With the objective to augment the access of CRM across all our client’s business units in FY-22, a team consisting of CRM professionals has been assigned the tasks to conduct rollouts and implementation measures to provide complete support to all the untapped facilities of our customers.

Lastly, to ensure error-free supply chain and logistics operations for our customers, a dedicated team of IT specialists catering to different domains was put up to the task of providing 24×7 support. The leading port operator’s digital transformation speaks volumes of Techvista’s unrivalled growth across all the industry verticals powered by Microsoft’s innovative business applications.