The chief public institution of Dubai, our client, required a solution to digitally transform its IT infrastructure under the strategic objective dedicated to boosting its citizen experience spanning across its 37 entities as well as a 3.49 million population of Dubai. Techvista Systems stood out in the first successful implementation of a cloud-based Voice of Citizen (VOC) platform in the public institutional space of UAE to reduce the lead-time latency and increase the citizen satisfaction metrics of our client by making the VOC accessible to the client’s customer-base anytime from anywhere.     

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